Telemedicine App Development: Benefits, Features, Process, and Cost

Published On: April 29, 2022
Last Updated: January 6, 2023
Telemedicine App Development

The year 2020 has shaken the entire world. The majority of sectors in the world have gone through many challenges. Out of which, the healthcare sector has faced tremendous challenges. Moreover, there have been constant questions raised on the effectiveness of the healthcare sector.

In order to overcome various challenges, telemedicine app development has come as a savior. It has helped to meet the supply of healthcare professionals and provide quality healthcare services from a distance. Moreover, telehealth has offered a new way for doctors and patients to look at healthcare services. Doctors do not require to rent a space and hospitals are not bound by boundaries to offer their services.

If you also belong to the healthcare sector and have some best healthcare app ideas, it’s time to convert them into reality. However, if you have doubts about building a telemedicine app, you are at the right place. Here, we will explain how to start a telemedicine business with an app.

Before that, we will first provide reasons to develop a telemedicine app. Then we will walk you through the telemedicine app development benefits and features.

So, let us look at all of these things in detail.

Why Invest in a Telemedicine App?

There are two main reasons to invest in telemedicine app development solutions.

1. Pandemic Increased Awareness about Healthcare

  • In 2020, people in the United States spent around $250 billion on healthcare services.
  • According to the CDC, the national public health agency of the United States, around 69% of patients utilizing telemedicine platforms during the early pandemic discovered that they do not need in-person consultation.
  • Around 43% of adults would love to utilize telehealth services post-pandemic, and 34% of patients would like to go with telehealth compared to an in-person visit, as per one survey by American Psychiatric Association.

2. Rise of Venture Investments

  • According to GrandViewResearch, the worldwide telemedicine market size was about the US $70.4 billion in 2021. It is anticipated to grow at a compound annual growth rate (CAGR) of 19.5% from 2022 to 2030.
  • Funding in digital health companies in the first half of 2021 was about 138% higher than in the first half of 2020, as per one report by Mercom Capital.

The above statistics indicate the growth of the telemedicine app development market. It is possible due to the investments from the venture capitalists. Moreover, the industry will reach new heights in the foreseeable future.

After going through the reasons for investing in a telemedicine app, we will look at the benefits.

What are the Benefits of Telemedicine Apps?

There are various benefits of telemedicine apps. Let us look at some core benefits telemedicine offers to patients and doctors.

Benefits of Telemedicine Apps for Patients

Benefit Description

Offering better convenience to the patients is the main motto of a telemedicine application.

Patients don’t need to travel when sick. They can call the doctor and get suitable medicine.

It would be really great if you give patients permission to do basic paperwork right from the app and schedule appointments in person.

Quick Solution

A telemedicine app would be of great use to patients going through minor health problems like colds, headaches, etc.

With a telehealth app, patients can contact a doctor. It saves a lot of time and cost by getting service anywhere & anytime on the device.

Get Consultation From Specialists Patients living in an area have access to healthcare specialists in the region. With a telemedicine app, patients get access to various healthcare experts worldwide.

Benefits of Telemedicine Apps for Doctors

Benefit Description
Better Flexibility

Doctors value time and provide services in a specific timeframe. When doctors start offering telemedicine services, they have to manage their time.

Hence, doctors can decide specific time slots to treat patients and thus have a work-life balance.

Patient Monitoring System

A telemedicine app can capture and store all the necessary details about the patients. The app enhances the workflow by allowing doctors to refer to patients’ history and treat them accordingly.

Treat More Patients With the help of a telemedicine app, patients are not just bound to provide services to patients in their region. They have the ability to reach out to patients living in remote areas of the country.

After checking the benefits of telemedicine apps, we will walk you through the main features of telemedicine apps.

Key Features of Telemedicine App

If your plan is to provide extensive telemedicine services to patients & doctors, integrate basic plus advanced telemedicine app features.

Basic Features of Telemedicine App

Here are some of the primary features you should integrate into your telemedicine app.

Features Description

The sign-in feature is essential for both patients and doctors. Here, patients should be allowed to sign in via Email or any third-party app. On the other side, doctors should have an option to sign in and store valuable data.

Video Calling

It is a very crucial feature of the telemedicine app. Patients and doctors should be able to do video calls in real-time. Here, the video should stream in the best quality with low latency. Also, the audio quality should be good. Moreover, your app needs to stream video by analyzing the internet connection at both ends.

Peer-to-Peer Chatting

Patients and providers should have an option to chat by sending necessary images and videos before, during, or after the call. At times, the healthcare providers who cannot attend the call can go through the messages whenever they become free.

Moreover, the feature is useful when both parties cannot communicate well via video.

Appointment Scheduling

The user should be able to view the time when a particular specialist is available and book appointments.

Payment Methods

Patients should be able to make appointments with the doctor and make payments using different methods like a credit card, insurance, employee coverage, and coupons.

Push Notifications

It reminds patients and doctors about the upcoming appointments with other essential things.

Advanced Features of Telemedicine App

If you want to provide something extra to your users, you can consider adding some of the advanced telemedicine App features.

Features Description
Group Chat and Calls

With this feature, the doctors can invite more people into the call for an instant consultation with the patient. Moreover, doctors can also review lab tests with the necessary healthcare professional and provide a solution quickly.

Integration with EMR

Having a precise record of the patient’s medical history is vital for any healthcare organization. During the telemedicine app development, you should integrate EMR(Electronic Medical Record) for quick workflow and better data accessibility.

The purpose of EMR is to store data and update it based on the patient’s visit. Doctors using EMR can retrieve patients’ data and conduct diagnostics efficiently. It also helps to decrease paperwork and stop data duplication.


You can integrate the E-prescription feature on your telehealth app. With this feature, doctors can prescribe medicines to the patients efficiently.

Built-in Chatbot

Doctors aren’t always available to answer patients’ queries. In such cases, chatbots can conduct the work of customer support by providing various details like doctor schedules, proficiency, and more. Moreover, chatbots can also help patients to book a consultation.

Ratings & Reviews

Patients want to reach out to a trustworthy & experienced physician. It is possible with the help of appropriate ratings & reviews systems integrated into a telehealth app.

Remote Patient Monitoring

There is a lot of lifestyle diseases, such as diabetes, cancer, heart disease, etc., which require constant monitoring. With the help of RPM, healthcare professionals can provide guidance about cholesterol, glucose monitoring, blood pressure monitoring, and more.

After going through all the basic and advanced features of a telemedicine app, we will move towards the most crucial section of your blog, i.e., how to build a telemedicine platform. So, let us start:

How to Develop a Telemedicine App?

For building a telemedicine app, one needs to do extensive preparation because it is connected with a patient’s health. Here we will provide a streamlined process to develop a telemedicine app.

1. Choose a Platform

Before a decade, there were many operating systems in the market. These include Symbian, Blackberry, etc. Fast forward to now, Android and iOS are the leading operating systems in the industry. According to Statista, Android is the leader in mobile operating systems with over 70% market share, and iOS with 25% market share worldwide.

Based on the audience and your business goals, you can choose to develop an app for Android, iOS, or both.

If the majority of the audience is on Android, then one of the best strategies is to launch an MVP for Android. Later, you can launch an iOS app separately. When you develop an app for multiple platforms, it will double the cost and time.

If you have a low budget and want to develop an app for multiple platforms (Android or iOS), you should choose hybrid app development.

If you stumble to decide between native or hybrid, you can refer to our detailed guide on native vs hybrid app development.

2. Design Your Telemedicine App

Various entrepreneurs worldwide find great ideas and start execution without focusing on the design. Hence, they build great apps from the technical side but don’t do well with the user experience. It is the main reason they don’t reach a wider audience and generate good revenue.

You need to understand your target audience first and then design your app. It helps you to resolve this problem in the UX stage.

It is essential to build an app considering the best app design practices. Moreover, you should ensure that the app is easily understandable by both patients & doctors and has a smooth onboarding process. Here, doctors and patients tend to spend their time on consultation and not on how to use an app.

Besides this, you need to focus on user-interface design. Here, you need to utilize the right set of colors, fonts, etc.

To design an app effectively, you should start with a prototype. You can obtain feedback from the users and update the app design until you are satisfied.

3. Decide Tech Stack for Your Telemedicine App

After designing your telemedicine app, the next most essential thing is to decide on the technology stack for your mobile app. The technology stack you choose for your telemedicine app will hugely impact the cost.

Here is the standard technology stack for building a telemedicine app. To know the exact tech stack for your telemedicine app, reach out to a mobile app development company.

Frontend React Native, Flutter, Java/Kotlin, Swift
Backend Flutter, Laravel, Node.js
Push Notifications Twilio, Push, Amazon SNS, Urban Airship, Firebase Cloud Messaging
Payments Braintree & PayPal, Stripe, EWallets
Cloud Services AWS, Google, Azure, AWS, Amazon Web Services (AWS) and VULTR
GeoLocation Google Maps

4. Develop Your Telemedicine App

You have two options to develop your app. First, you can build an MVP version of your app and launch it into the market.

Here, MVP stands for a minimum viable product. It is the most basic version of an app with minimum features.

Secondly, you can spend a massive amount of time and money building a comprehensive telemedicine app. Further, you also have to spend time during the app launch.

We highly recommend you go with MVP app development. When you choose MVP, you can present your app to a broader audience and obtain feedback. It also safeguards your business from any massive losses.

5. Quality Assurance Testing

Ensuring that the app is error-free and functions well is one of the most important aspects of any telemedicine app. To make your app seamless, you should check that the telemedicine app developers you hire are carrying out the peer code reviews. Also, the QA team should run unit tests regularly on a wide range of devices. It will help to resolve bugs at an early stage.

Although the unit testing after every sprint covers all the things, you need to conduct final testing before launching the app. Besides this, you should also conduct progressive testing to check whether your app can handle a wider audience.

6. Launch & Maintain Your App

After your telehealth app is thoroughly developed and tested, it is time to launch your app on the relevant app store.

To reach a wider audience and offer an exceptional experience to users, continuously update your app.

You can choose to get mobile app maintenance services from an app development company. They have experience maintaining mobile apps. Hence, they can easily maintain your app.

How Much Does it Cost to Develop a Telemedicine App?

There is no fixed cost for telemedicine app development cost. It depends on a vast number of factors, such as features & functionalities, development agency location & experience, platform, and more.

Let’s have a look on a general basis to figure out the cost of developing a telemedicine application depending on the level of the app.

Level of App Average Cost
Basic $10,000
Intermediate $25,000
Advance $60,000

Further, the telemedicine app development cost depends on the requirements of your business and your overall budget. To know how the cost of an application is estimated, refer to this guide on app development cost.

Final Words

The launch of the global health system is transforming the e-health industry. There is a massive demand for telemedicine apps in the healthcare sector.

You must have understood that telemedicine is a trending startup for any healthcare organization. It is because of the benefits it provides to healthcare professionals and doctors.

Even though the rules and regulations for launching a telemedicine app are slowly and steadily becoming efficient, you need to invest a lot of time in them.

You can reach out to a professional healthcare app development company. They can understand the compliances set by the government for launching a telemedicine app. They have telemedicine app developers that follow the latest design & development trends to deliver a reliable solution.

Frequently Asked Questions

Q 1. How do telemedicine apps make money?

There are many ways through which telemedicine apps can make money. Here are two of the most popular methods.

Subscription Model: You can charge a specific amount of money from doctors & patients for accessing your platform monthly or yearly.

Advertisement Model: In-app advertisements are yet another method of generating revenue.

Q 2. What are the different types of telemedicine?

There are three main types of telemedicine. They are as follows:

  • Real-time telemedicine
  • Remote monitoring
  • Store & Forward Telemedicine

Q 3. How does a telemedicine app work?

It is solely dependent on the patients and doctors. Patients first register on the telemedicine app and start looking for a doctor. Then they enter basic details and submit the form for an appointment. Later, the doctor accepts or rejects an appointment. Besides this, the doctor also has an option to schedule an appointment for a later date.

Ravi Makhija
Ravi Makhija

Ravi Makhija is an entrepreneur, an IT professional, tech geek, founder & CEO at Guru TechnoLabs - Globally Trusted Web & Mobile App Development Company. He loves writing about new technologies and the latest trends in the IT field.